About compuserve, About the internet, About the multi-tech fax-back service – Multi-Tech Systems MultiFRAD FR2201 User Manual
Page 60
60
MultiFRAD II User Guide
8.
When the download is complete, press ENTER to return to the File Menu.
9.
To exit the BBS, type G and press ENTER.
About CompuServe
In addition to the BBS, Multi-Tech provides support through CompuServe’s Modem Vendor Forum
(GO MODEMVEN). Refer to your CompuServe documentation for special operating procedures.
About the Internet
If you prefer to receive technical support via the Internet, you can contact Tech Support via e-mail at
the following address:
Multi-Tech’s presence includes a Web site at:
and an ftp site at:
ftp://ftp.multitech.com
The ftp server mirrors the Multi-Tech BBS.
About the Multi-Tech Fax-Back Service
Multi-Tech’s fax-back system provides 24-hour access to sales, marketing, and technical literature.
Dial 612-717-5888, follow the voice prompts, and request document number 10 for a catalog of
available documents. For convenience, have your fax number handy:
_________________________. From the catalog of available documents, you can order newsletters,
white papers, press releases, etc. from the sales and marketing index (pages 1-4), or order basic
modem operation and troubleshooting guides from the technical support and engineering index. Just
enter the applicable FB Doc. # from the left column of the catalog.