Ue a communication – Multi-Tech Systems MTCBA-G-F2 User Manual

Page 42

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Troubleshooting

42

Situation B: The modem always returns

«Error» when trying to issue a

communication

If the Wireless MultiModem returns a message of error upon
an attempted transmission of data or voice signals, see the
table below for possible causes and solutions.

Solutions for “error” message situations

If the modem
returns …

Then ask …

Action

error

Is the modem
registered on the
network?

Follow

“Verifying

network registration”

procedure to be
sure modem is
registered on
network.

Is the modem
receiving an
incoming call or is
it already in
communication?

End any
communication
using the

ATH

command.

Does AT+CREG?
return 0,1 (registered)
or 0,5 (registered
roaming)?

If not, check for
adequate signal
strength on network.
Use AT+CSQ.

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