Multi-Tech Systems MTCBA-G-F2 User Manual
Page 57
Warranty & Repair
57
For out of warranty repair charges, go to
www.multitech.com/documents/warranties
Extended two-year overnight replacement service agreements
are available for selected products. Please call MTS at (888)
288-5470, extension 5308 or visit our web site at
http://www.multitech.com/programs/orc/ for details on
rates and coverage’s.
Please direct your questions regarding technical matters,
product configuration, verification that the product is
defective, etc., to our Technical Support department at (800)
972-2439 or email [email protected]. Please direct your
questions regarding repair expediting, receiving, shipping,
billing, etc., to our Repair Accounting department at (800) 328-
9717 or (763) 717-5631, or email [email protected].
Repairs for damages caused by lightning storms, water, power
surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.