Multi-Tech Systems MT5600ZDX - Manual (Page 70)

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Model MT5600ZDX
RTS/CTS flow control). If the wrong format was used, reinitiate the
upoad at step 5 using a correct firmware hex file.
7. The “Device successfully programmed” message is displayed by the FLM
at the completion of a successful download and the modem will do a
cold start. Contact our tech support department if you need more
assistance.
About CompuServe/Internet
In addition to the BBS, Multi-Tech provides support through CompuServe's
Modem Vendor Forum (GOMODEMVEN) under GO MULTITECH. Refer to
your CompuServe documentation for special operating procedures. Multi-
Tech is a commercial provider on the Internet, and we retrieve e-mail
messages from the following mailboxes on a periodic basis:
[email protected] Technical Support
[email protected] Marketing Dept.
[email protected] Sales Dept.
[email protected] International Marketing & Sales
Multi-Tech's presence includes a Web site at: http://www.multitech.com
and an ftp site at: ftp://ftp.multitech.com
The ftp server mirrors the Multi-Tech BBS.
About the Multi-Tech Fax-Back Service
Multi-Tech's fax-back system provides 24-hour access to sales, marketing,
and technical literature. Dial 612-717-5888, follow the voice prompts, and
request document number 10 for a catalog of available documents. For
convenience, have your fax number handy. From the catalog of available
documents, you can order newsletters, white papers, press releases, etc.
from the sales and marketing index (pages 1-4), or order basic modem
operation and troubleshooting guides from the technical support and
engineering index. Just enter the applicable FB Doc. # from the left column
of the catalog.