Multi-Tech Systems MTCBA-C-U - Manual (Page 29)

Chapter 4 – Troubleshooting and Frequently Asked Questions
Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 29
Chapter 4 – Troubleshooting and
Frequently Asked Questions
Troubleshooting Examples
Situation A: The modem does not respond through the USB link
If the wireless MultiModem does not respond through the USB link upon an attempted transmission of data or voice
signals, see the table below for possible causes and solutions.
Solutions for ‘no connection through serial link’ situation
If the
modem
returns … Then ask … Action
Is the communication
program properly
configured? In communications program, verify that modem
parameters have been set to the values shown here:
Data bits = 8
Parity = none
Stop Bits = 1
Baud = 115200 bps
Is another program
interfering with the
communication
program? Close any such application program.