Multi-Tech Systems MTCBA-C-U User Manual

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Table of Contents

Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide

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Contents

Chapter 1 – Product Description and Specifications................................................................................................4

Product Description.................................................................................................................................................4

Features..................................................................................................................................................................4

Application Overview...............................................................................................................................................5

Application Types.............................................................................................................................................5

Benefits/Features in Applications ............................................................................................................................6

Safety......................................................................................................................................................................7

General Safety .................................................................................................................................................7

RF Interference Issues.....................................................................................................................................7

Vehicle Safety ..................................................................................................................................................7

Maintenance of Your Modem ...........................................................................................................................8

Your Responsibility ..........................................................................................................................................8

Package Contents............................................................................................................................................8

Specifications..........................................................................................................................................................9

Functions – CDMA USB Modes ..............................................................................................................................9

Electrical Characteristers ........................................................................................................................................9

Antenna/RF Specifications....................................................................................................................................10

Interfaces ..............................................................................................................................................................10

LEDs .....................................................................................................................................................................10

AT Command Information .....................................................................................................................................10

Chapter 2 – Activation and Installation ....................................................................................................................11

Step 1 – Activate Your Wireless Account..............................................................................................................11

Step 2 – Hook up the Antenna and USB Cable ....................................................................................................11

Step 3 – Handset Connection (Optional)...............................................................................................................12

Step 4 – Attach the Modem to a Flat Surface (Optional)......................................................................................12

Step 5 – Install the Modem Driver .........................................................................................................................14

Introduction ....................................................................................................................................................14

Installing the Modem Driver in Windows XP/2003 .........................................................................................14

Installing the Modem Driver in Windows 2000 ...............................................................................................18

Chapter 3 – Using Your Wireless Modem ................................................................................................................22

Phone Numbers for the Wireless Modem .............................................................................................................22

Examples of Useful AT Commands ......................................................................................................................22

Verifying Signal Strength ...............................................................................................................................22

Checking Network Registration and Roaming Status.....................................................................................22

Checking the Modem’s Identity ......................................................................................................................22

Establishing a Voice Call ...............................................................................................................................23

Establishing a Circuit-Switched Data (CSD) Connection ...............................................................................23

Answering a Circuit-Switched Data (CSD) Connection ..................................................................................23

Using Short Message Services (SMS) ..................................................................................................................24

SMS Examples ..............................................................................................................................................25

Internet Access .....................................................................................................................................................26

Connecting to the CDMA Network for Internet Access ..................................................................................26

Mobile PhoneTools ...............................................................................................................................................28

Chapter 4 – Troubleshooting and Frequently Asked Questions............................................................................29

Troubleshooting Examples....................................................................................................................................29

Situation A: The modem does not respond through the serial link .................................................................29

Frequently Asked Questions .................................................................................................................................30

Chapter 6 – Reference Information...........................................................................................................................32

Wireless Modem Reference Information ...............................................................................................................32

General ..........................................................................................................................................................32

Appendix A – Warranty and Repairs ........................................................................................................................33

Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement .....................................................35

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