Troubleshooting – Monessen Hearth Natural Vent Gas Fireplace SBV400 User Manual

Page 38

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38

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TROUBLESHOOTING

GENERAL TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

ACTION

1. Glass Soots

A. Flame impingement on logs

A. Install log set per instructions.

Inspect the injector and air intake area.

Make sure this area does not have any blockage from debris

and clean.

Check gas supply

2. Poor draft due

to venting

A. Too much offset.

B. Too many elbows

C. Vent height too short

D. Vent too close to roof line

E. Blockage is restricting venting

capacity

F. Incorrect vent type

G. Venting has been constructed with

too large or too small vent.

H. More than one appliance is using

one venting system.

A. Reduce offset and/or raise termination.B.

If thermocouple is producing more than 15 mV, replace

faulty valve.

B. Reduce number of elbows

C. Raise vent

D. Raise vent

E. Remove blockage

F. Replace with proper B-Vent

G. Replace with proper size

H. Construct a single venting system for each appliance

3. Poor draft due

to termination

cap.

A. Cap obstructed by a decorative

enclosure.

B. Cap is crushed, damaged or miss-

ing.

A. Remove or open enclosure or raise cap above it..

B. Replace cap

4. Poor draft due

to ext. environ-

ment.

A. Buildings, trees, roof lines inter-

fering with venting.

B. Wind

C. Vent exposed to cold chase.

D. Vent exposed to cold weather.

A. Maintain proper clearances and heights to external obstructions;

Beware of overhangs.

B. Use cap designed for high winds; raise venting height.

C. Insulate chase.

D. Enclose vent within home.

5. Poor draft due

to internal

environment.n

A. Negative air pressure.

A. To test for negative air pressure, open a window in the room

with the fireplace to see if the unit starts drafting correctly.

Make sure the damper system is in the open position.

6. Unit shuts

down prema-

turely.

A. Blockage or restriction in venting. A. Check for and remove blockage and light pilot following light-

ing instructions.

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