IBM 51 User Manual
Page 210
BTC5027I
Status
has
been
sent.
Explanation:
No
additional
information
is
available
for
this
message.
BTC5028I
The
status
report
for
host
host_name,
URI
URI_name,
and
port
port_number
was
not
delivered.
Explanation:
The
specified
status
report
was
not
delivered.
System
action:
The
common
agent
will
continue
to
run,
but
the
agent
manager
will
not
know
the
common
agent
status.
Administrator
Response:
The
credentials
on
the
common
agent
are
not
valid.
Before
status
updates
can
be
sent
to
the
agent
manager,
the
common
agent
will
need
to
register,
or
re-register
with
the
agent
manager.
Call
customer
support
if
necessary.
BTC5042I
command
to
upgrade
a
common
agent
Explanation:
No
additional
information
is
available
for
this
message.
BTC5043I
command
to
upgrade
a
common
agent
and
its
JRE
Explanation:
No
additional
information
is
available
for
this
message.
BTC5044I
command
to
obtain
the
status
of
a
common
agent
upgrade
Explanation:
No
additional
information
is
available
for
this
message.
BTC5045I
The
common
agent
upgrade
completed
successfully.
Explanation:
No
additional
information
is
available
for
this
message.
BTC5046E
An
error
occurred
during
the
common
agent
upgrade.
Look
in
the
logs/upgradeAgentTrace.log
and
logs/upgradeAgentMessage.log
files
for
information
about
the
exception:
exception
Explanation:
An
unexpected
exception
was
caught
during
the
common
agent
upgrade.
System
action:
The
upgrade
of
the
common
agent
stopped
and
the
common
agent
version
is
unchanged.
Administrator
Response:
Collect
the
common
agent
log
files
and
contact
customer
support.
BTC5047E
The
upgrade
bundle
cannot
retrieve
the
upgrade
status
from
the
logs/install/epInstallStatus.log
file.
Look
in
the
logs/upgradeAgentTrace.log
and
logs/upgradeAgentMessage.log
files
for
information
about
the
exception:
exception
Explanation:
An
exception
was
caught
while
reading
the
epInstallStatus.log
file,
which
contains
the
status
of
the
upgrade.
Possible
exceptions
include:
v
FileNotFoundException
-
The
file
does
not
exist
or
cannot
be
opened
for
reading.
v
IOException
-
An
error
occurred
while
reading
from
the
file.
v
NumberFormatException
-
The
status
value
cannot
be
parsed
as
an
integer.
Administrator
Response:
Make
sure
that
the
logs/install/epInstallStatus.log
file
exists.
Open
the
file
with
a
text
editor
to
obtain
the
upgrade
status.
BTC5048E
The
upgrade
bundle
cannot
read
the
CAUpgrade.properties
file
from
the
agent
manager
using
the
URL,
url.
Look
in
the
logs/upgradeAgentTrace.log
and
logs/upgradeAgentMessage.log
files
for
information
about
the
exception:
exception
Explanation:
An
error
occurred
while
reading
the
CAUpgrade.properties
file
from
the
agent
manager
using
the
URL,
url.
Possible
exceptions
include:
v
MalformedURLException
-
The
URL,
url,
specifies
an
unknown
protocol.
v
FileNotFoundException
-
The
file
does
not
exist
or
it
cannot
be
opened
for
reading.
v
IOException
-
An
error
occurred
while
reading
from
the
file.
System
action:
The
upgrade
of
the
common
agent
stopped
and
the
version
of
the
common
agent
is
unchanged.
Administrator
Response:
Perform
these
actions
to
correct
the
problem:
1.
Make
sure
the
agent
manager
is
running.
2.
If
the
agent
manager
is
version
1.1
or
version
1.2
with
fix
pack
1
or
earlier,
make
sure
that
the
common
agent
upgrade
instructions
on
the
support
web
site
have
been
followed.
The
upgrade
instructions
help
you
configures
the
agent
manager
to
upgrade
common
agents.
3.
Verify
that
the
CAUpgrade.properties
file
is
accessible
by
performing
these
tests:
v
On
the
agent
manager
server,
open
the
CAUpgrade.properties
file.
The
file
is
located
under
the
$WAS_HOME
directory,
in
the
directory
for
the
AgentManager
application.
198
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide