Solution, Cause, System – IBM 51 User Manual
Page 68: Cannot, Connect, Tivoli, Directory, Server, During, Intelligent

In
Linux,
the
tioadmin
user
creation
fails
if
the
tioadmin
group
already
exists
before
you
install.
No
exception
is
thrown,
so
the
installer
cannot
detect
that
the
user
creation
operation
has
failed,
and
the
system
cannot
return
to
a
previous
stage
of
the
installation.
Solution
Reinstall
Tivoli
Intelligent
Orchestrator.
However,
before
you
start
the
installation,
ensure
that
the
tioadmin
user
and
tioadmin
group
either
both
exist
or
both
do
not
exist.
The
system
cannot
connect
to
the
IBM
Tivoli
Directory
Server
during
the
Tivoli
Intelligent
Orchestrator
installation
Cause
During
the
Tivoli
Intelligent
Orchestrator
installation,
the
system
might
indicate
that
it
cannot
connect
to
the
IBM
Tivoli
Directory
Server.
This
error
occurred
because
the
directory
server
was
not
started
before
running
the
installer.
The
directory
server
must
be
started
before
you
install
Tivoli
Intelligent
Orchestrator,
so
the
installer
can
connect
to
it.
Solution
1.
Ensure
that
the
directory
server
is
installed:
a.
If
the
installation
destination
directory
was
created,
check
the
installation
log
file
for
the
directory
server:
v
Windows:
C:\IBM\LDAP\ldapinst.log
v
UNIX
or
Linux:
/usr/ldap/ldapinst.log
After
the
installation
of
the
directory
server
is
complete,
an
LDAP
database
must
be
created
within
DB2
Universal
Database.
For
more
information,
refer
to
the
Installation
Guide
for
Tivoli
Intelligent
Orchestrator
5.1.
The
ldapcfg.stat
file
shows
the
syntax
that
was
used
at
the
time
of
the
database
creation:
C:\IBM\ldap\bin\ldapcfg
-n
-a
db2inst1
-w
password
-d
LDAP
-l
C:
-c
-f
C:\IBM\ldap\tmp\ldapcfg.dat
The
ldapcfg.stat
file
is
located
in
the
following
directory:
v
On
Windows:
C:\IBM\ldap\tmp\ldapcfg.stat
v
On
UNIX
or
Linux:
/usr/ldap/tmp/ldapcfg.stat
2.
Verify
the
status
of
the
directory
server,
using
the
ibmdirctl
tool,
located
in
the
C:\IBM\ldap\bin
directory
on
Windows
or
in
the
/usr/ldap/bin
directory
on
UNIX
or
Linux.
Type
the
following
command
to
check
the
directory
server
status:
ibmdirctl
-D
cn=root
-w
<password>
status
3.
If
the
directory
server
is
not
started,
start
it
by
using
the
following
command:
start:
ibmdirctl
-D
cn=root
-w
<password>
start
The
installation
of
the
DB2
Universal
Database
Client
on
Windows
2003
system
fails
Cause
The
CD
used
for
installing
the
DB2
Universal
Database
Client,
DB2
Universal
Database
Administration
Client,
Version
8.1
on
64–bit
systems,
is
not
supported
on
Windows
2003
operating
systems.
56
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide