Solution, Cause, System – IBM 51 User Manual

Page 68: Cannot, Connect, Tivoli, Directory, Server, During, Intelligent

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In

Linux,

the

tioadmin

user

creation

fails

if

the

tioadmin

group

already

exists

before

you

install.

No

exception

is

thrown,

so

the

installer

cannot

detect

that

the

user

creation

operation

has

failed,

and

the

system

cannot

return

to

a

previous

stage

of

the

installation.

Solution

Reinstall

Tivoli

Intelligent

Orchestrator.

However,

before

you

start

the

installation,

ensure

that

the

tioadmin

user

and

tioadmin

group

either

both

exist

or

both

do

not

exist.

The

system

cannot

connect

to

the

IBM

Tivoli

Directory

Server

during

the

Tivoli

Intelligent

Orchestrator

installation

Cause

During

the

Tivoli

Intelligent

Orchestrator

installation,

the

system

might

indicate

that

it

cannot

connect

to

the

IBM

Tivoli

Directory

Server.

This

error

occurred

because

the

directory

server

was

not

started

before

running

the

installer.

The

directory

server

must

be

started

before

you

install

Tivoli

Intelligent

Orchestrator,

so

the

installer

can

connect

to

it.

Solution

1.

Ensure

that

the

directory

server

is

installed:

a.

If

the

installation

destination

directory

was

created,

check

the

installation

log

file

for

the

directory

server:

v

Windows:

C:\IBM\LDAP\ldapinst.log

v

UNIX

or

Linux:

/usr/ldap/ldapinst.log

After

the

installation

of

the

directory

server

is

complete,

an

LDAP

database

must

be

created

within

DB2

Universal

Database.

For

more

information,

refer

to

the

Installation

Guide

for

Tivoli

Intelligent

Orchestrator

5.1.

The

ldapcfg.stat

file

shows

the

syntax

that

was

used

at

the

time

of

the

database

creation:

C:\IBM\ldap\bin\ldapcfg

-n

-a

db2inst1

-w

password

-d

LDAP

-l

C:

-c

-f

C:\IBM\ldap\tmp\ldapcfg.dat

The

ldapcfg.stat

file

is

located

in

the

following

directory:

v

On

Windows:

C:\IBM\ldap\tmp\ldapcfg.stat

v

On

UNIX

or

Linux:

/usr/ldap/tmp/ldapcfg.stat

2.

Verify

the

status

of

the

directory

server,

using

the

ibmdirctl

tool,

located

in

the

C:\IBM\ldap\bin

directory

on

Windows

or

in

the

/usr/ldap/bin

directory

on

UNIX

or

Linux.

Type

the

following

command

to

check

the

directory

server

status:

ibmdirctl

-D

cn=root

-w

<password>

status

3.

If

the

directory

server

is

not

started,

start

it

by

using

the

following

command:

start:

ibmdirctl

-D

cn=root

-w

<password>

start

The

installation

of

the

DB2

Universal

Database

Client

on

Windows

2003

system

fails

Cause

The

CD

used

for

installing

the

DB2

Universal

Database

Client,

DB2

Universal

Database

Administration

Client,

Version

8.1

on

64–bit

systems,

is

not

supported

on

Windows

2003

operating

systems.

56

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide

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