i-mate PM10A - Manual (Page 188)

Pocket PC Phone User Manual 188 Pocket PC Phone User Manual 189
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile
operator or an authorized Technical Support center in your area.
Operating Problems
Problem Solution
n My Pocket PC Phone keeps
turning itself off.
Your Pocket PC Phone is designed by default to turn itself off if
not used for 3 minutes. This period can be adjusted to a maximum
of 5 minutes. Refer to the Power setting in Chapter 5 for more
information.
n My Pocket PC Phone is not
making any sound.
1 Tap at the right side of the Title Bar to check the volume
status.
2 Check the settings of Sound and Notifications on the
Personal tab by tapping the Start menu > Settings.
n My Pocket PC Phone does not
vibrate when the phone rings or
alarms occur.
1 Tap at the right side of the Title Bar to check if the vibrate
function is activate.
2 Check the settings of Sound and Notifications on the
Personal tab by tapping the Start menu > Settings.
3 Check the event note in your Calendar to see if the Reminder
has been activated.
n The screen freezes or the device
is not responding.
Reset your device. See the Resetting your Pocket PC Phone
in Appdendix A.