i-mate PM10A - Manual (Page 191)

Pocket PC Phone User Manual 190 Pocket PC Phone User Manual 191
ActiveSync Problems
Problem
n ActiveSync operation cannot be
performed or connected.
Solution
1 Make sure the ActiveSync cradle/cable is connected
securely.
2 Make sure you have installed the ActiveSync software
included on the Companion CD.
3 Make sure you selected the appropriate local USB from File
Menu Connection Settings in the ActiveSync Manager
window on your desktop computer.
4 If ActiveSync still doesn't work, remove and re-install the
ActiveSync software on your PC.
n ActiveSync is connected, but
data cannot be synchronized.
On your desktop computer, check the Tools Menu > Options
> the Sync Options tab in the ActiveSync Manager window
to see if the information type for the program you want has
been selected for synchronizing. See more details about
synchronizing information in
Chapter 4.