IBM NETVISTA X40 6643 - Manual (Page 7)

Chapter 5. Installing options . . . . . . . . . . . . . . . . 37
Handling static-sensitive devices . . . . . . . . . . . . . . . 37
Backing up configuration settings . . . . . . . . . . . . . . . 38
Available options . . . . . . . . . . . . . . . . . . . . 38
Tools required . . . . . . . . . . . . . . . . . . . . . 38
Component locations . . . . . . . . . . . . . . . . . . . 39
System board . . . . . . . . . . . . . . . . . . . . . 39
Disconnecting cables . . . . . . . . . . . . . . . . . . . 39
Removing the rear cover . . . . . . . . . . . . . . . . . . 40
Removing the hard disk drive . . . . . . . . . . . . . . . . 42
Removing the system board cover . . . . . . . . . . . . . . . 43
Installing memory . . . . . . . . . . . . . . . . . . . . 45
Installing an adapter . . . . . . . . . . . . . . . . . . . 47
Chapter 6. Troubleshooting . . . . . . . . . . . . . . . . 49
Troubleshooting procedure . . . . . . . . . . . . . . . . . 50
Power-on self-test (POST). . . . . . . . . . . . . . . . . . 51
POST error codes . . . . . . . . . . . . . . . . . . . . 51
Device troubleshooting charts . . . . . . . . . . . . . . . . 53
Audio problems . . . . . . . . . . . . . . . . . . . . 55
CD-ROM or DVD-ROM drive problems . . . . . . . . . . . . 56
DVD disc problems. . . . . . . . . . . . . . . . . . . 57
Diskette drive problems . . . . . . . . . . . . . . . . . 58
Display/monitor problems . . . . . . . . . . . . . . . . 58
General problems . . . . . . . . . . . . . . . . . . . 59
Intermittent problems . . . . . . . . . . . . . . . . . . 59
Keyboard, mouse, or pointing device problems . . . . . . . . . 60
Memory problems . . . . . . . . . . . . . . . . . . . 61
Modem problems . . . . . . . . . . . . . . . . . . . 62
Optional-device problems . . . . . . . . . . . . . . . . 65
Software problems . . . . . . . . . . . . . . . . . . . 66
Universal Serial Bus (USB) problems . . . . . . . . . . . . . 66
IBM Enhanced Diagnostics . . . . . . . . . . . . . . . . . 66
Creating an IBM Enhanced Diagnostics diskette . . . . . . . . . 67
Running the IBM Enhanced Diagnostics program. . . . . . . . . 67
To run diagnostics from the IBM Enhanced Diagnostics diskette: . . 68
To run diagnostics from the Product Recovery CD or program: . . . 68
Replacing the battery . . . . . . . . . . . . . . . . . . . 68
Chapter 7. Getting information, help, and service. . . . . . . . . 71
Getting information . . . . . . . . . . . . . . . . . . . 71
Using the World Wide Web . . . . . . . . . . . . . . . . 71
Getting information by fax . . . . . . . . . . . . . . . . 71
Getting help and service . . . . . . . . . . . . . . . . . . 72
Using the documentation and diagnostic programs . . . . . . . . 72
Calling for service . . . . . . . . . . . . . . . . . . . 72
Other services . . . . . . . . . . . . . . . . . . . . 74
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