Intellinet Network Solutions 550000 - Manual (Page 52)

Network Video Server User’s Guide
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14. Can I view a Video Server image from my PDA?
Network IP Cameras can now be viewed on most Windows CE, including Pocket PC and Pocket
PC 2002, Windows Mobile 2003 and Windows Mobile 2005 devices, such as the Compaq iPAQ,
HP Jornada, Dell Axim, Casio Cassiopeia and many other devices.
The free Pocket PC Viewer can be downloaded from the INTELLINET NETWORK SOLUTIONS
Web Site.
C. Trouble Shooting
This appendix provides useful information to help you to resolve any difficulty you might have
with your NETWORK VIDEO SERVER. Fault symptoms, possible causes and remedial actions
are provided within a quick reference table.
PINGing your IP Address
By sending a packet to the specified address and waiting for a reply, the PING (Packet Internet
Groper) can determine whether a specific IP address is accessible; it also provides a particularly
useful method for confirming addressing conflicts with your NETWORK VIDEO SERVER on the
network.
Having disconnected your NETWORK VIDEO SERVER, follow the instructions below in
association with Symptoms, Possible Cause and Remedial Actions, on next page, and run the PING
utility to troubleshoot TCP/IP problems on your network.
① Start a DOS window
② Type ping x.x.x.x, where x.x.x.x is the IP address of NETWORK VIDEO SERVER
③ The subsequent replies will provide an explanation as to the case as to the cause of the
problem. Replies can be interpreted as defined in the table below:
PING Reply Interpretation and recommendation
bytes = 32 time = xx ms
The camera responds to PING commands correctly.
Destination host unreachable NETWORK VIDEO SERVER is not accessible within your
subnet. You must obtain a new IP address
Request timed out This IP address is not used by anyone and is available for use
with your NETWORK VIDEO SERVER