Support options, Sony support information – Sony VAIO VGN-N300 User Manual

Page 138

Advertising
background image

138

n

N

Support Options

Support Options

This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled
software.

Sony Support Information

See the following sources for answers in the sequence listed below.

1

VAIO Computer Documentation

This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your
computer's capabilities and solve common problems.

2

Program Guides and Help Files

The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk as on-screen help files. You can find the help files from the help menu under the specific program.

3

Operating System Online Support

Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at:

http://support.microsoft.com/directory/

.

4

Sony Computing Support

This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support Web site at:

http://esupport.sony.com/EN/VAIO/

for customers in USA,

http://www.sony.ca/support

for customers in Canada,

http://esupport.sony.com/ES/VAIO/

for customers in Spanish speaking Latin American countries or areas, or

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil.

Advertising