Troubleshooting, Error checklist – Sennheiser SKP 500 User Manual

Page 24

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24

Troubleshooting

Error checklist

If problems occur that are not listed in the above table or if
the problems cannot be solved with the proposed solutions,
please contact your local Sennheiser agent for assistance.

Problem

Possible cause

Possible solution

No
operation
indication

Batteries are flat or
accupack is flat

Replace the
batteries or
recharge the
accupack

No RF signal Transmitter and

receiver are not on
the same channel

Set transmitter and
receiver to the same
channel

Transmitter is out of
range

Check the squelch
threshold setting
or reduce the
distance between
transmitter and
receiving antenna

RF signal
available,
no audio
signal,
“MUTE”
display
appears on
the display
panel

Transmitter is muted
(MUTE)

Deactivate the
muting function

Receiver’s squelch
threshold is adjusted
too high

Reduce the squelch
threshold

Transmitter doesn’t
transmit a
pilot tone

Activate the pilot
tone transmission

Audio signal
has a high
level of
background
noise

Transmitter
sensitivity is
adjusted too low

See “Adjusting the
sensitivity” on
page 20

Receiver’s AF output
level is adjusted too
low

Increase the audio
output level

Audio signal
is distorted

Transmitter
sensitivity is
adjusted too high

See “Adjusting the
sensitivity” on
page 20

Receiver’s AF output
level is adjusted too
high

Reduce the AF
output level

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