Sony PCV-RX360DS - Manual (Page 67)

Using the VAIO Support Agent
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5 Support Central has a tracking feature that stores the issues you are currently
working on. When you log on to Support Central, a Current Issues page
displays, allowing you to continue working on your open issues or to close
them if you are finished.
✍
Support Central retains your registration information, so you are only required to
register once. If you log on to your computer with a different user name or have
recovered your system using the System Recovery CDs, Support Central may require
another registration.
Support Central: Registration