Siemens I-SURF User Manual

Page 62

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11. Troubleshooting

56

Installation

Installation does
not start
automatically

No new hardware
detected

Is the ISDN
Adapter
connected to the
PC?

Properly connect
the USB cable to
the ISDN Adapter
and reboot.

Previous
installation was
interrupted

Remove previous
installation and
reboot.

Adapter already
installed

Does the ISDN
Adapter appear
in the network
adapter list of the
Device Manager?

No action
required. Do not
install twice.

Installation does
not complete

Wrong
installation
source specified

Specify the drive
containing the
installation CD as
source.

ISDN Adapter not
found

Is the ISDN
Adapter
connected to the
PC?

Properly connect
the USB
connector to the
to the ISDN
Adapter using the
USB cable and
reboot.

Incompatible
USB interface

Does the ISDN
Adapter work
with another PC?

Use another PC.

USB interface
influenced by
another USB
peripheral device

Does the ISDN
Adapter work
with the USB
device detached
from the USB?

Remove the
other USB device
from the USB
bus.

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