Sony PCV-RX370DS - Manual (Page 63)

Using the VAIO Support Agent
63
Using the VAIO Support
Agent
VAIO Support Agent helps you repair your own software problems without the
assistance of a support analyst. VAIO Support Agent's advanced diagnostic
technology identifies and tracks characteristics of your software applications,
Internet configuration, and operating system components. These diagnostics
protect and store information in a retrievable format that allows you to restore
your software to a previous working state. The software and operating system
items you can fix are those identified by Sony as protected by VAIO Support
Agent.
VAIO Support Agent has three features to help you fix your software problems:
Quick Fix Wizard, Common Solutions, and Support Central. This section briefly
describes these three features.
VAIO Support Agent main screen