Frequently asked questions (faq) – Sanyo HIGH-DEFINITION DIGITAL PLASMA TELEVISION DP50747 User Manual

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1. What channel do I put my television on to watch a DVD

player?

To determine where the DVD player is connected, turn the DVD
player and TV on and set the TV on channel 3. Then press the
INPUT key on the remote control to scroll through the signal
inputs to locate the DVD player startup screen.

2. I am not receiving all of my VHF and UHF channels or cable

channels?

Make sure an antenna or your cable service is connected to
the “ANT” Terminal. If there is a VCR connected, make sure it
is turned off. Press the RESET key on the remote two times to
begin an automatic channel search.

3. How do you turn the caption on and off?

To turn captioning on or off, press and release the CAPTION
key on the remote until the desired caption mode appears (CC1
and Digital CC1 are used most commonly).

4. I’m connected to a satellite system. How do I get my

television to go to channel 73?

Turn on the satellite receiver then press the RESET key on the
remote twice to begin a channel search. If after the search no
satellite channels appear. Tune the TV to channel 3. Press the
MENU key on the remote and select “Analog Antenna
Signal.” Use the CURSOR keys to select CABLE. Press the
EXIT key, then press in channel 73.

5. How do I get a full picture on the screen?

If you are connected to a Cable box or Satellite receiver, bring
up the box menus and select 16.9 as the screen aspect ratio.
Then press the PIX SHAPE key on the television remote
control for the desired screen shape.

6. Is my remote universal?

No, this remote control is designed to operate a Sanyo
television only.

7. When I do a channel search some of my digital channels

disappear. What is wrong?

Many digital stations are not on-the-air 24 hours a day. After
doing the initial channel search, always use the menu system
to perform a “Digital Add-on Search” to add new digital chan-
nels, so that stations not on-the-air during the search will not
be erased.

8. There is no picture, sound is ok?

Check appropriate video connection to make sure it corre-
sponds to the audio connection being used. If the sound is
associated with component jacks on a DVD player, it may be
necessary to access the DVD menu to select the component
outputs or S-Video output.

9. There is no sound, picture is clear?

If you are connecting your television through the Composite
jacks (Video1), S-Video jack (Video1), or Component jacks
(Video2 or Video3) the matching audio jacks must also be
connected.

10. The picture is not as clear as it should be. Am I using the

best quality connection?

Picture quality is classified as follows:

Analog RF signal (off-air or cable) . . . . . . . . . . . . . . . . Basic

Video1 (Composite – yellow) . . . . . . . . . . . . . . . . . . . . . Good

Video1 (S-Video) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Better

Video2 (Component – green, blue, red) . . . . . . Exceptional

Video3 (Component – green, blue, red) . . . . . . Exceptional

Digital RF (off-air, when the signal is HD) . . . . . . . Ultimate

HDMI 1 / 2 / 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ultimate

11. How do I register my television warranty?

No registration is necessary, just hold on to your sales receipt.
We will warranty the television from the date on the receipt.

12. Where is the code for a Sanyo television to program into

my universal remote?

You must obtain the code from the manufacturer of the remote
control you want to program. Refer to the remote’s owner’s
manual.

13. When I adjust the volume on the television why does the

volume level on the surround sound system remain steady?

The audio output jacks are set to a fixed level and do not vary
with the television volume. The volume control on the surround
sound system must be used.

14. My digital channel number doesn’t match the station

number.

On some digital channels the channel number displayed on the
television will be different than the channel ID number. This is
determined by the digital package broadcasted from the local
station through the digital signal.

15. What is the recommended method for cleaning the cabinet

and screen?

The screen is likely to be damaged if it is not maintained properly. Do

not use hard objects such as hard cloth or

paper. Do not use excessive pressure when

cleaning the screen; excessive pressure can

cause permanent discoloration or dark spots.

NEVER spray liquids on the screen.

Cleaning the Cabinet:

1. Unplug the power cord before cleaning the TV screen.

2. Gently wipe the screen and cabinet with a dry cloth.

FREQUENTLY ASKED QUESTIONS (FAQ)

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