Sony PCV-MXS20 User Manual

Page 79

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Troubleshooting

79

2

Select Sounds, Speech, and Audio Devices, then click “Adjust the
system volume.”

3

From the Volume tab, adjust the Device volume by moving the slider
bar to the desired sound level. Verify that the Mute option is not
selected.

❑

Check that the Mute check box is not selected in the Windows volume
control.

My modem connection is slow.

Many factors influence modem connection speed:

❑

Telephone line noise

❑

Incompatibility with other telephone equipment such as fax machines or
other modems.

❑

Internet Service Providers (ISP) connection capability may vary.

If you think your modem is not connecting properly to other PC-based modems,
fax machines, or your ISP, check the following:

❑

Contact your phone company and ask them to verify that your phone line is
free from line noise.

❑

If your problem is fax-related, check that there are no problems with the fax
machine you are calling and that it is compatible with fax modems.

❑

For optimum performance, verify that your ISP point of presence (POP)
phone number is compliant with V.90 standards.

❑

If you are having a problem connecting with your ISP, check that they are
not experiencing technical problems.

❑

Try connecting your modem through another phone line, if available.

✍

You may need to reinstall the sound drivers. See “To Use the Driver Recovery CD”
for more information.

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