Sony PCG-838 - Manual (Page 95)

Getting Help 85
❑ If you are using an application that has its own volume control, check
that the volume is turned up.
❑ Check the volume controls in Windows 98.
❑ If you connect external speakers, check that the speakers are properly
connected and the volume is turned up. If the speakers have a mute
button, make sure it is off. If the speakers are powered by batteries,
check that the batteries are inserted properly and that they are
charged.
❑ If you have connected a headphone or an audio cable to the
Headphone connector, disconnect the cable.
When I press Fn+F3, I see the message “Sound Disabled”
Click the System icon in the Control Panel. Change the settings under
Device Manager so that sound is enabled.
My modem does not work
❑
Check that the phone line is plugged into the line jack. See
“Connecting a Phone Line” on page 44 for details.
❑ Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.
❑ Check the PowerPanel modem setting. Select Modem On from the
PowerPanel toolbar or menu.
❑ Check that the phone number the program is dialing is correct.
❑ Check that the software you are using is compatible with the
notebook computer modem. (All preinstalled programs are
compatible.) Call the software publisher or Sony Customer Support.
My modem connection is slow
The computer’s modem uses K56flex™ technology and V.90 capability.
Many factors influence modem connection speed, including telephone
line noise or compatibility with telephone equipment (such as fax
machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet
Service Provider, check the following:
❑ Have your phone company check that your phone line is free from
any line noise.
❑ If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.