Tr oubleshooting t ips – Sprint Nextel Sprint PCS Connection Card PC-5740 User Manual

Page 69

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Section 2C: Troubleshooting Tips

61

Error: Connection Gets Dropped

When attempting a data connection with Sprint PCS
Connection Manager Software, the connection gets dropped
as soon as it is established (the status goes from “Connecting”
and “Connected”back to “Click ‘GO’to Connect”).

Tr

oubleshooting T

ips

Possible Causes

The connection properties are
not optimal.

Suggestions

1. Windows XP: Click Start > Connect To >
Sprint PCS Vision Connection
Windows 2000: Click Start > Settings >
Network and Dial-Up Connections >
Sprint PCS Vision Connection

2. Click Properties.

3. Click the Networking tab.

4. Click Settings.

5. Ensure that Enable LCP Extensions and
Negotiate multi-link for single-link
connections are
not selected.

6. Click OK.

Sprint_PC5740 (083105).qxd 9/23/2005 3:41 PM Page 61

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