4 select end task again, 1 save any unsaved work, if possible, 2 press alt+f4 – Sony PCV-LX700 User Manual

Page 50: 3 select restart, 4 click ok, 1 from the start menu, select help, 2 click the contents tab

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VAIO Slimtop™ LCD Computer User Guide

50

3

Select this application and click End Task. Windows attempts to close the
application. If the attempt is unsuccessful, a second dialog box appears.

4

Select End Task again.

❑

If you are unable to “unlock” the application, repeat the above steps but
select Shut Down when the Close Program dialog box appears.

❑

If the above steps fail to “unlock” your computer, try the following steps:

1

Save any unsaved work, if possible.

2

Press Alt+F4.

3

Select Restart.

4

Click OK.

❑

If you cannot restart as described in the preceding steps, you can restart the
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for
more than six seconds.

❑

Contact the software publisher or designated provider for technical support.
See the contact information in this manual.

Topic: Windows® Millennium Edition operating System locks up during
shutdown

The Windows Me operating system may not shut down properly for many
reasons, including incompatible or conflicting drivers, damaged files, or
non-responsive hardware. For troubleshooting information, you can search
Windows Help.

1

From the Start menu, select Help.

2

Click the Contents tab.

3

Click Troubleshooting and then click Windows Me Troubleshooters.

4

Click the subject for which you want information, and then answer the
questions that are appropriate for your problem.

5

When the desired setting displays, press the Escape key.

✍

Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made

to files that are currently open.

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