Troubleshooting, The ptc does not turn on, The bar-code reader fails to read a label – Symbol Technologies PTC-860IM User Manual

Page 51: Other problems or difficulties with your ptc-860, You turn it on, Roubleshooting

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T

roubleshooting

The PTC does not turn on

Charge or replace the nickel-cadmium battery pack or
replace the alkaline batteries.

The bar-code reader fails to read a label

Try scanning across the top or bottom of the bars on the
label.

Make sure the bar-code reader is connected securely to the
PTC.

Wipe off the bar-code label.

Wipe off the tip of the bar-code reader.

The PTC shows a “Backup Battery Fault” message when you turn

it on

Turn on the backup battery.

Make sure the backup battery switch is pressed down
completely.

Have the backup battery replaced by a trained Telxon
technician.

Other problems or difficulties with your PTC-860

Notify your Telxon service representative or contact the
Telxon Customer Support Center at 1-800-800-8010.

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