Others, Additi onal informat ion, The hdmi control function does not work – Sony HES-V1000 User Manual

Page 137: The server does not operate properly, Cannot play] appears when playing a data dvd, The server does not function properly, The server shuts down and starts up automatically, Fan noise is heard when the power is off

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137

Additi

onal Informat

ion

Others

The upper end or bottom end of the Options
menu does not fit the screen.

, Change the TV’s Zoom setting. Refer to the Instructions

supplied with the TV.

The HDMI Control function does not work.

, Check the HDMI connection (page 102).
, Set [HDMI Control] to [On] (page 116).
, Make sure that the connected component is compatible with

the HDMI Control function. Refer to the operating
instructions of the component for details.

, Check that the power cord of the connected component is

connected securely.

, Check the connected component’s setting for the HDMI

Control function. Refer to the operating instructions of the
component.

, If you change the HDMI connection, while watching the

server's output picture on the TV via the HDMI jack, set
[HDMI Control] to [Off], then set [HDMI Control] to [On].
For details on the HDMI Control function, see “About the
‘BRAVIA’ Theatre Sync

features (for HDMI connections

only)(page 24).

, If four or more DVD/BD player or other devices are

connected via the HDMI OUT jack, the ‘BRAVIA’ Theatre
Sync function may not work.

The color is unnatural/noise appears on the
screen when output from the HDMI OUT jack.

, Press HOME, select [Settings] – [Video Settings] – [YCbCr/

RGB(HDMI)], and try the [RGB], [YCbCr 4:4:4], or
[YCbCr 4:2:2] settings to find the one that works.

The server does not operate properly.

, When static electricity, etc., causes the server to operate

abnormally, unplug the server.

The disc tray does not open and “LOCKED”
appears on the front panel display.

, The front panel may be locked (Child Lock. See page 33 to

unlock.

The disc tray does not open and you cannot
remove the disc even after you press
Z.

, Turn on the server.

As soon as “POWER ON” appears on the front panel
display, press x on the server (not the Remote) repeatedly
until the tray opens. Repeat the above procedure several
times if the tray does not open on the first try.

, If “EXXXX” is displayed, remove the rock screws and the

screw stick from the unit bottom.

[Cannot play] appears when playing a DATA
DVD.

, See also “The photo file cannot be played.” or “The MP3

audio track file cannot be played(page 135).

, The MP3 audio track/JPEG image file you want to play/view

is damaged.

, The data is not MPEG-1 Audio Layer III data.

, The JPEG image file format does not conform to DCF*

(page 43).

, The JPEG image file has the extension “.JPG” or “.JPEG,”

but is not in JPEG format.

* “Design rule for Camera File system”: Image standards for digital

cameras regulated by JEITA (Japan Electronics and Information
Technology Industries Association).

The server does not accept any button or, the
buttons on the top panel is flashing.

, Check if any object (disc, etc) is placed on the top panel.
, Are the buttons on the top panel in operable status? Press

CONTROL ON/OFF on the top panel.

, Hold down \/1 on the server for more than 10 seconds until

the indicators on the front panel display turn off.

The server does not function properly.

, Press down \/1 on the server for more than 10 seconds to re-

start the server.

, If the static electricity is affecting the server, turn it off by

pressing \/1, and after the time is displayed on the front
panel display, disconnect the power cord. After waiting for a
while, re-connect the power cord and turn it on.

The server shuts down and starts up
automatically.

, The server is designed to re-start when an internal problem

occurs.

An alphanumeric five digit code appears on the
front panel display.

, The self-diagnostic function is working. See page 139 for

error codes.

A message such as “SYSTEM ERROR” or “FAN
ERROR” appears on the front panel display.

, The self-diagnostic function is working. See page 139 for

error messages.

The front panel does not open even after OPEN/
CLOSE (either for the disc tray or the card slots)
on the server is touched.

, The front panel may be locked (Child Lock). To unlock, see

page 33.

, When the server was turned on with the OPEN/CLOSE

buttons, the front panel will not open until the server is
started.

Fan noise is heard when the power is off.

, The fan rotates when the power is off if [Standby Mode] is

set to [Standard].

, When the server’s music server function is being used, the

fan keeps rotating even when the power is off.

Metadata cannot be received after the disc is
inserted.

, Check if the server is connected to the network.
, “AMG Terms of Use” has to be agreed before use.

Press HOME and select [Settings] – [System Settings] – [All
Media Guide Settings] (page 117).

,continued

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