7 troubleshooting, Error checklist, 7troubleshooting – Sennheiser evolution wireless serie ew500 User Manual
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83
7
Troubleshooting
Error checklist
Problem
Possible cause
No operation indication
ț
Batteries are flat
ț
No mains connection
No RF signal
ț
Transmission frequency is not the
same as the receiving frequency
ț
Transmitter is out of range
RF signal available
ț
Transmitter is muted (“MUTE”)
but no audio signal
ț
Receiver’s squelch threshold adjusted
too high
ț
SKP 500 plug-on transmitter does not
supply phantom powering to conden-
ser microphone (
u “Preparing the
devices for use“)
Audio signal has a high
ț
Transmitter sensitivity adjusted too
level of background noise
low
ț
Receiver’s AF output level adjusted
too low
Audio signal distorted
ț
Transmitter sensitivity adjusted too
high
ț
Receiver’s AF output level
adjusted too high
Ǡ
If problems occur that are not listed in the above table, please contact
your local Sennheiser agent for assistence.