Sony Reader PRS-950 - Manual (Page 145)

Troubleshooting
145
Table of Contents Index
Touch operation is not effective.
 If condensation occurs in the touch screen, or dust
attaches to the touch screen, it may cause a malfunction.
For details, see “On Cleaning” (  164 ).
 If any objects are placed on the touch screen, it may
cause a malfunction. When not in use, leave the Reader in
sleep mode, or shut it down.
A page in the Reader Store is not displayed properly.
 The wireless connection may have been interrupted.
Make sure the WIRELESS switch is set to “ON” and a
wireless network is available (  36 ), then refresh the
page using [Refresh Page] in the OPTIONS menu (  40 ).
Wireless feature
You cannot access the Reader Store.
 Check that the WIRELESS switch is set to “ON”.
 You are out of the network coverage area. To check the
wireless status, see the wireless status icon in the status
bar (  36 ).
You cannot find a purchased book on the Reader.
 The wireless connection may have been interrupted
while you were downloading the book. Go to the [My
Account] page in the Reader Store to re-download the
book.
You have not received the latest periodical
 The Reader may have been outside the network coverage
area when the issue was delivered. Go to the [My
Account] page in the Reader Store to re-download the
past issue(s).