Sony Reader PRS-950 User Manual

Page 152

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Troubleshooting

152

Table of Contents

Index

Reader Library does not recognize the Reader.

 Disconnect the USB cable from the Reader, then

reconnect it.

The Reader becomes unstable while connected to a computer.

 A USB hub or USB extension cable is used for the

connection. Connection via an extension cable or USB

hub is not guaranteed. Connect the USB cable directly to

the computer.

Memory Card

Content on a memory card cannot be read/played/viewed on the

Reader.

 Check that the memory card is inserted in the

appropriate media slot in the correct direction (

16

).

 Check to see that you are using a memory card that is

supported by the Reader (

164

).

 Clean the terminal area of the memory card gently with a

soft cloth if it is dirty (

164

).

 The Reader is not authorized, refer to “Authorizing Your

Computer and the Reader Device for eBook Stores” in

Reader Library Help.

 When inserting the memory card into the Reader, it may

take time for the Reader to recognize the content files in

the memory card, especially if the number of files stored

on the memory card is high.

Content cannot be transferred to a memory card.

 Unlock the erasure prevention switch if it is locked.

 There is not enough free space on the memory card.

Check [About] (

124

) for free space on the memory

card, then delete unnecessary data (

107

).

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