SMC Networks SMC EZ Connect Turbo SMC2435W - Manual (Page 15)

About
The following screen displays the version information.
Troubleshooting
Common Installation Problems
Problems are often caused by conflicts with other devices installed in
the same computer, or software that has been configured incorrectly.
If you encounter a problem with the EZ Connect TURBO 11/22 Mbps
Auto-Sensing Wireless Adapters, use the following checklists to
identify and correct the problem.
• If your computer cannot find the EZ Connect TURBO Wireless Card,
or the network driver does not install correctly, check the following
items before contacting SMC Technical Support
• Make sure the card is securely seated in the PCMCIA or PCI
slot. Check for any hardware problems, such as physical
damage to the card.
• Try the card in another PCMCIA or PCI slot. If this fails, test
the card in a completely different system or try using a
second EZ Connect TURBO Wireless Card in that particular
slot.
• Check for resource conflicts
• Make sure your computer is using the latest BIOS available.
Contact the manufacturer of the laptop, motherboard for
information on updating the BIOS (e.g. – Dell, Toshiba, etc)
• If there are other network cards in the computer, they may
be causing conflicts. Remove all other cards from the
computer and test the EZ Connect TURBO Wireless Card
separately.
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