Remote control, Error messages, If the problem persist – Sony HT-DDW685 User Manual

Page 59

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The RDS information that you want
does not appear.*

• Contact the radio station and find out

whether they actually provide the service
in question. If so, the service may be
temporarily out of order.

There is no picture appears on the TV
screen or monitor.

• Make sure you have connected the video

output of your video component to the TV.

* Models of area code CEL, CEK only.

Remote control

The remote does not function.

• Point the remote at the remote sensor on

the receiver.

• Remove any obstacles in the path between

the remote and the receiver.

• Replace all the batteries in the remote with

new ones, if they are weak.

• Make sure you select the correct input on

the remote.

• The VIDEO 3 button on the remote is not

available for receiver operation.

Error messages

If there is a malfunction, the display shows a
message. You can check the condition of the
system by the message. Refer to the following
table to solve the problem. If any problem
persists, consult your nearest Sony dealer. If
an error message appears while you perform
Auto Calibration, see “Error and warning
codes” (page 25) to solve the
problem.

DEC. EROR

Appears when a signal the receiver cannot
decode (ex. DTS-CD) is input and “DEC.
PRI.” on the AUDIO menu is set to “DEC.
PCM”. Set it to “DEC. AUTO” (page 33).

PROTECT

Irregular current is output from the speakers.
The receiver will automatically turn off after a
few seconds. Check the speaker connection
and turn on the power again.

If you are unable to remedy the
problem using the
troubleshooting guide

Clearing the receiver’s memory may remedy
the problem (page 22). However, note that all
memorized settings will be reset to their
factory settings and you will have to readjust
all settings on the receiver.

If the problem persist

Consult your nearest Sony dealer. Note that if
service personnel changes some parts during
repair, these parts may be retained.

Reference sections for clearing
the receiver’s memory

To clear

See

All memorized settings

page 22

Customized sound fields

page 45

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