Sony TA-VE800G - Manual (Page 42)

42 GB
Additional Information
Troubleshooting
If you experience any of the following difficulties while
using the amplifier, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.
The on-screen display does not appear on your TV
screen.
/ When watching TV programmes with only
the TV turned on, turning on the amplifier
may not result in automatic display of the on-
screen display. In this case, use the remote
supplied with your TV to switch the TV’s
input selector.
The TV set turns off when you turn on the amplifier with
the remote.
/ Make sure that the TV set is off when you
turn on the amplifier with the remote.
When you select a programme source from the
FUNCTION SELECT menu, the selected programme source
turns off.
/ The programme source was turned on by a
different remote. The programme source
needs to be turned on by the amplifier or
manually.
Some equipment does not turn off when you click on the
ALL OFF button.
/ The equipment was turned on by another
remote commander. Turn off the equipment
manually.
There’s no sound or only a very low-level sound is heard.
/ Check that the speakers and components are
connected securely.
/ Make sure you selected the correct
component.
/ Make sure you set the SPEAKERS selector to
ON.
/ Click the icon if “MUTING” appears in
the display.
/ The protective device on the amplifier has
been activated because of a short circuit.
(“PROTECTOR” flashes.) Turn off the
amplifier, eliminate the short-circuit problem
and turn on the power again.
The left and right sounds are unbalanced or reversed.
/ Check that the speakers and components are
connected correctly and securely.
/ Adjust the BALANCE control.
Severe hum or noise is heard.
/ Check that the speakers and components are
connected securely.
/ Check that the connecting cords are away
from a transformer or motor, and at least 3
meters (10 feet) away from a TV set or
fluorescent light.
/ Place your TV away from the audio
components.
/ The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with alcohol.
No sound is heard from the centre speaker.
/ Select a PRO LOGIC or MOVIE (except
MONO MOVIE) sound field (see pages 26
and 27).
/ Select the appropriate centre mode
(see page 28).
/ Adjust the speaker volume appropriately
(see page 28).
Recording cannot be made.
/ Check that the components are connected
correctly.
/ Select the source component from the
FUNCTION SELECT menu or with the
function buttons.
No sound or only a very low-level sound is heard from
the rear speakers.
/ Turn on the sound field function.
/ Select the appropriate centre mode
(see page 28).
/ Adjust the speaker volume appropriately
(see page 28).
/ Make sure you turned on the sound field
function.
Radio stations cannot be tuned in.
/ No stations have been preset or the preset
stations have been cleared (when you tune in
by scanning preset stations).
Preset the stations (see the operating
instructions supplied with your tuner).