Setting up your voicemail – Samsung Z400 User Manual
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4
Section 1A. Setting Up Service
C. You received your phone in the mail and you are switching 
numbers from a previous Sprint phone to the new phone.
You
need to contact Sprint to activate the number on your 
new phone. There are two options for activation in this 
instance:
Ⅲ
From your computer’s Web browser, go to
d complete the onscreen
instructions to activate your phone.
Ⅲ
Press
to contact Sprint Customer
Service for assistance with activation.
When you have finished, make a phone call to confirm 
your activation.
 
Setting Up Your Voicemail
All unanswered calls to your phone are automatically 
transferred to your voicemail, even if your phone is in 
use or turned off. Therefore, Sprint recommends that 
you set up your voicemail and personal greeting as 
soon as your phone is activated.
1.
From standby mode, press and hold
.
2.
Follow the system prompts to:
Ⅲ
Create your passcode.
Ⅲ
Record your name announcement.
Ⅲ
Record your greeting.
Ⅲ
Choose whether to activate One-Touch Message 
Access (a feature that lets you access messages 
simply by pressing and holding 
, bypassing
the need for you to enter your passcode).
Tip
Do not press
while the phone is being activated.
Pressing
cancels the activation process.
Note
If you are having difficulty with activation, contact 
Sprint Customer Service by pressing 
* 2 Talk
on your
new phone or by dialing
1-888-211-4727
from any
other phone.
Note
Voicemail Passcode
If you are concerned about unauthorized access to 
your voicemail account, Sprint recommends that you 
enable your voicemail passcode. (Do not activate 
One-Touch Message Access.)
Z400.book Page 4 Monday, April 7, 2008 8:06 PM