Troubleshooting – Sony HT-SF370 User Manual

Page 67

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• The transmission distance differs depending

on the usage environment. Find a location
where transmission between the S-AIR main
unit and sub unit is most effective, and
install the S-AIR main unit and sub unit
there.

• Place the S-AIR product(s) on the stable

surface off the floor.

• Poor transmission may occur and the

transmission distance may be too short if the
following conditions exist:

– There is a wall/floor made of reinforced

concrete or stone between the S-AIR
product(s).

– There is an iron divider/door or furniture/

electric product made of fireproof glass,
metal, etc., between the S-AIR product(s).

If you have any questions or problems
concerning your receiver, please consult your
nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem.

Audio

There is no sound, no matter which
component is selected, or only a very
low-level sound is heard.

• Check that the speakers and components

are connected securely.

• Check that both the receiver and all

components are turned on.

• Check that MASTER VOLUME is not set

to “VOLUME MIN”.

• Press MUTING to cancel the muting

function.

• Check that you have selected the correct

component with the input buttons.

• The protective device on the receiver has

been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.

• Check that the INPUT MODE setting is

correct for SAT/CATV input.

There is no sound from a specific
component.

• Check that the component is connected

correctly to the audio input jacks for that
component.

• Check that the cord(s) used for the

connection is (are) fully inserted into the
jacks on both the receiver and the
component.

There is no sound from one of the front
speakers.

• Make sure you have connected to both the

L and R jacks of an analog component, and
not only to either the L or R jack. Use an
audio cord (not supplied).

continued

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