Lexmark 101 User Manual
Page 110
M
AKE
SURE
THAT
THE
PRINTER
IS
PLUGGED
IN
AND
TURNED
ON
Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB
cable and reconnect it.
M
AKE
SURE
THAT
THE
USB
PORT
ON
THE
COMPUTER
IS
WORKING
Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the
port is working.
If the USB port on the computer is not working, then try using the other USB ports on the computer.
M
AKE
SURE
THAT
THE
USB
CABLE
IS
WORKING
Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.
M
AKE
SURE
THAT
YOU
ARE
USING
THE
CORRECT
CD
FOR
YOUR
PRINTER
MODEL
Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly
or be within the same series.
If you have any doubts, look for an updated version of the printer software on our Web site. For more information,
see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom
of the installation screen.
R
ECONNECT
THE
POWER
SUPPLY
1
Turn off the printer.
2
Unplug the power cord from the power outlet.
3
Remove the power supply from the back of the printer and then plug it back in.
4
Plug the power cord back into the power outlet.
5
Turn on the printer, and then resume the installation on your computer.
T
RY
RUNNING
THE
INSTALLER
AGAIN
1
Close the installer.
2
Remove the CD, and then restart the computer.
3
Insert the CD and then run the installer again.
Notes:
•
When you get to the Software Already Installed screen, make sure you select Install a printer.
•
If you have already set up your printer, select Additional Computer when you get to the Setting up a new
printer? screen to skip the hardware setup wizard.
Troubleshooting
110