Lexmark 4227-X00 User Manual

Page 56

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Diagnostic Information

2-33

4227-X00

Tractor 2 installed, but not shown in User Menu

Tractor 2 selected from operator panel but printer does not detect
Tractor 2 or detects that the Tractor 2 mechanism is not installed.

Power the printer off and reinstall the Tractor 2. Power the printer on
and verify the problem still occurs.

FRU

Action

1

Tractor 2
Board/Cable Asm.

Check the Tractor 2 sensor or the cable
connection.

The sensor actuator extends through the
Tractor 2 cover and rests on the printer cover
when Tractor 2 is installed.

Remove the Tractor 2 cover and make sure the
sensor opens when the Tractor 2 is installed.
The voltage at Tractor 2 CN1-13 should be +5
V dc with the sensor open and 0 with it closed.

Replace the Tractor 2 board/cable asm if the
sensor signal is wrong.

For information on the Tractor 2 cable
connectors, see

“Tractor 2 Cable

Connectors” on page 5-21

.

2

Main Logic Board

Check the cable connection from Tractor 2 to
the printer.

If possible, try the Tractor 2 with another printer
to determine if the problem is the Tractor 2
board/cable assembly or the printer main logic
board.

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