Lexmark Z82 - Manual (Page 94)

Troubleshooting 9-10 9-10
Problem Cause & Solution
● The ink in the color cartridge is too low. Replace the color
print cartridge.
● Clean the printheads.
Printed color does not
match screen color
● Make sure the Document Type is set correctly.
● The black print cartridge may be installed in the
color Carrier Slot. Replace with the color print
cartridge.
Black and White is
printing instead of color
● Make sure the Paper Type is appropriate for the
paper you loaded.
● Change the Print Quality to High or Normal.
● If there is a recommended print side for the paper,
load the paper correctly.
Color print quality is
poor
● The page layout is too complex.
Simplify the page layout. Delete any unnecessary
graphics.
● Check the paper orientation.
● Make sure the paper size is set correctly.
● Make sure you are using the correct cable;
IEEE-1284 compliant parallel cable.
● Load the correct paper in the printer or change the
paper size in the Print Setup dialog box.
Entire page is white