Lexmark 5770 - Manual (Page 54)

Troubleshooting
48
Troubleshooting
4
Did the message reappear?
• YES. There may be a problem with one of
the print cartridges. Continue with step 5.
• NO. You have solved the problem.
5
Remove the Photo or Black print cartridge from
the printer. For help, see “Removing a print
cartridge” on page 22.
6
Print a test page.
Did the message reappear?
• YES. Go to step 7.
• NO. The problem is with the Photo or Black
print cartridge. Do not go to step 7.
Continue with “Replacing the print
cartridge” on page 49.
7
Reinstall the Photo or Black print cartridge. For
help, see “Installing or changing a print cartridge”
on page 24.
8
Remove the Color print cartridge.
9
Print a test page.
Did the message reappear?
• YES. Go to step 10.
• NO. The problem is with the Color print
cartridge. Do not go to step 10. Continue
with “Replacing the print cartridge” on page
49.
10
Your printer requires service. See your printer reg-
istration card for the appropriate telephone number
for your country.
5700.book : trouble.fm Page 48 Thursday, July 16, 1998 3:49 PM