Lenovo 5248 - Manual (Page 79)

To run the Lenovo Solution Center program on the Windows 7 operating system, click Start ➙ All Programs
➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen.
For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files created by the program. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update
system drivers, and view system information.
• To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All
Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions
on the screen.
• To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system, click Start ➙
All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the Lenovo
ThinkVantage Toolbox help system.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace
on your Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to
start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery program from the Rescue and Recovery workspace, do
the following:
1. Turn off the computer.
2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see
a logo screen, release the F11 key. The Rescue and Recovery workspace opens after a short delay.
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery ➙
Diagnose hardware. The PC-Doctor for Rescue and Recovery program opens.
4. Select the desired diagnostic test. Then, follow the instructions on the screen.
For additional information about running the PC-Doctor for Rescue and Recovery program, refer to the
PC-Doctor for Rescue and Recovery help system.
Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery
workspace, you can run the PC-Doctor for Rescue and Recovery program after using a rescue medium
to recover the computer from failures and gaining access to the Rescue and Recovery workspace. See
“Creating and using a rescue medium” on page 58.
PC-Doctor for DOS
You can also download the latest version of the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the
Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the
Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic
disc that you created.
Chapter 6 . Troubleshooting and diagnostic programs 71