Jams and misfeeds troubleshooting, Paper jam in the printer, Paper jam in the paper support – Lexmark 350 Series User Manual

Page 48: Device troubleshooting, Device cannot be inserted, Nothing happens when a device is inserted

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Solution 1

Use another memory card, flash drive, or Pictbridge-enabled camera.

Solution 2

Make sure the paper size being used matches the size you selected.

Jams and misfeeds troubleshooting

Paper jam in the printer

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper jam in the paper support

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Device troubleshooting

Device cannot be inserted

Make sure that the type of memory card, flash drive, PictBridge camera, or Bluetooth adapter you are using can be used
in the printer. For more information, see “Connecting photo storage devices” on page 19.

Nothing happens when a device is inserted

Solution 1

Remove and reinsert the memory card, flash drive, PictBridge-enabled camera, or Bluetooth adapter quickly.

Solution 2

For more information, see “Connecting photo storage devices” on page 19.

Solution 3

Check that there is no obvious damage to the memory card, flash drive, PictBridge-enabled camera, or Bluetooth adapter.

Solution 4

Insert only one device at a time.

Solution 5

Check the cable connections.

1

Check the USB cable for any obvious damage.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Troubleshooting

48

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