Solving recovery problems – Lenovo 5023 User Manual

Page 67

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3.

Go to the C:\SWTOOLS directory.

4.

Open the DRIVERS folder. Within the DRIVERS folder, there are several
subfolders named for various devices installed in your computer, such as
AUDIO or VIDEO.

5.

Open the appropriate device subfolder.

6.

Do one of the following:

v

In the device subfolder, look for a SETUP.exe file. Double-click the file and
follow the instructions on the screen to complete the installation.

v

In the device subfolder, look for a README.txt file or a file with the .txt
extension. This file might be named after the operating system, such as
WIN98.txt. The TXT file contains information about how to install the device
driver. Follow the instructions to complete the installation.

v

If the device subfolder contains a file with the .inf extension and you want to
install the device driver using the INF file, refer to your Windows Help and
Support information system for detailed information about how to install the
device driver.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows
environment, do one of the following:

v

Use a rescue medium to start the Rescue and Recovery workspace. See “Creating
and using a rescue medium” on page 57.

v

Use recovery media if all other methods of recovery have failed and you need to
restore the hard disk drive to the factory default settings. See “Creating and
using recovery media” on page 53.

Note:

If you are unable to access the Rescue and Recovery workspace or the
Windows environment from a rescue medium or a set of recovery media,
you might not have the rescue device (an internal hard disk drive, a disc, a
USB hard disk drive, or other external devices) set as the first boot device in
the startup device sequence. You must first make sure that your rescue
device is set as the first boot device in the startup device sequence in the
Setup Utility program. See “Selecting a startup device” on page 63 for
detailed information about temporarily or permanently changing the startup
device sequence. For more information about the Setup Utility program, see
Chapter 4, “Using the Setup Utility program,” on page 61.

It is important to create a rescue medium and a set of recovery media as early as
possible and store them in a safe place for future use.

Chapter 3. Recovery information

59

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