Using other services, Purchasing additional services, Using – Lenovo 3000 J Series User Manual

Page 82: Other, Services, Purchasing, Additional

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For

a

list

of

service

and

support

phone

numbers

for

your

country

or

region,

go

to

http://www.lenovo.com/support/

and

click

Support

phone

list

or

refer

to

the

warranty

and

safety

information

provided

with

your

computer.

Note:

Phone

numbers

are

subject

to

change

without

notice.

If

the

number

for

your

country

or

region

is

not

provided,

contact

your

Lenovo

reseller

or

Lenovo

marketing

representative.

If

possible,

be

at

your

computer

when

you

call

and

have

the

following

information

available:

v

Machine

type

and

model

v

Serial

numbers

of

your

hardware

products

v

Description

of

the

problem

v

Exact

wording

of

any

error

messages

v

Hardware

and

software

configuration

information

Using

other

services

If

you

travel

with

your

computer

or

relocate

it

to

a

country

where

your

desktop

or

notebook

computer

machine

type

is

sold,

your

computer

might

be

eligible

for

International

Warranty

Service,

which

automatically

entitles

you

to

obtain

warranty

service

throughout

the

warranty

period.

Service

will

be

performed

by

service

providers

authorized

to

perform

warranty

service.

Service

methods

and

procedures

vary

by

country,

and

some

services

might

not

be

available

in

all

countries.

International

Warranty

Service

is

delivered

through

the

method

of

service

(such

as

depot,

carry-in,

or

on-site

service)

that

is

provided

in

the

servicing

country.

Service

centers

in

certain

countries

might

not

be

able

to

service

all

models

of

a

particular

machine

type.

In

some

countries,

fees

and

restrictions

might

apply

at

the

time

of

service.

To

determine

whether

your

computer

is

eligible

for

International

Warranty

Service

and

to

view

a

list

of

the

countries

where

service

is

available,

go

to

http://www.lenovo.com/support/,

click

Warranty

,

and

follow

the

instructions

on

the

screen.

For

technical

assistance

with

the

installation

of

or

questions

related

to

Service

Packs

for

your

preinstalled

Microsoft

Windows

product,

refer

to

the

Microsoft

Product

Support

Services

Web

site

at

http://support.microsoft.com/directory/,

or

you

can

contact

the

Customer

Support

Center.

Some

fees

might

apply.

Purchasing

additional

services

During

and

after

the

warranty

period,

you

can

purchase

additional

services,

such

as

support

for

hardware,

operating

systems,

and

application

programs;

network

setup

and

configuration;

upgraded

or

extended

hardware

repair

services;

and

custom

installations.

Service

availability

and

service

name

might

vary

by

country

or

region.

For

more

information

about

these

services,

go

to

the

Lenovo

Web

site

at

http://www.lenovo.com.

64

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