Lennox Hearth PB42 - Manual (Page 33)

PB42 Portable Receipt Printer User’s Guide 33
Printer Problems and Possible Solutions (continued)
Problem Possible Solution
The radio light is
not on. • Press the radio button to turn the radio
on.
• Remove the batteries and connect a power
adapter. For help, see “Charging the
Batteries” on page 18.
The blue light is
blinking. • Make sure media is loaded and the media
cover is closed. For help, see “Loading
Media” on page 20.
• Remove the batteries and connect a power
adapter. For help, see “Charging the
Batteries” on page 18.
The printer is not
printing with a
Bluetooth
connection. • Make sure the radio light is blinking and
that the blue light is on solid.
• Re-establish a Bluetooth connection with
the handheld computer. For help, see your
CK60 or 700 user’s manual.
• Make sure the handheld computer can
print to a known good printer.
• Print a configuration test page to make
sure that the handheld computer
discovered your printer.
• Some printing and configuration
programs may leave the printer in a
different mode than printing mode. Please
cold boot your printer to make sure the
default printing mode is selected. For help,
see “Cold Booting the PB42” on page 34.
The printer is not
communicating
properly. • Make sure media is loaded and the media
cover is closed. For help, see “Loading
Media” on page 20.
• Make sure the radio is turned on.
• Check the baud rate.