Participant/chairperson operations via dtmf codes – Polycom WEBCOMMANDER 8 User Manual

Page 188

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Chapter 5 - Monitoring an On Going Conference

5-112

Participant/Chairperson Operations via DTMF
Codes

During an On Going conference the chairperson and participants can perform
various operations using the touch-tone signals (DTMF codes).

Table 5-16 details is a list of operations that may be performed during an On
Going conference

•

Participants can perform various operations using DTMF codes only if an IVR
Service is assigned to the conference.

•

The DTMF codes and the permission to use them can be modified for
individual IVR Services.

Table 5-16: Operations performed during a conference using DTMF codes

DTMF Function

DTMF
Code

Permission

Request private assistance - To request private
assistance press: star, zero.
Request assistance for conference - To
request operator's assistance for the conference,
press: zero, zero.

*0

00

Everyone

Chairperson

Mute my line - To mute your line press: star, six.
Unmute my line - To unmute your line press:
pound, six.

*6
#6

Everyone
Everyone

Lock Conference - To lock the conference to
dial-in participants, press: star, seven, zero.
Unlock Conference - To unlock the conference,
press: pound, seven, zero.

*70

#70

Chairperson

Chairperson

Secure Conference - To switch the conference
to secure mode, press: star, seven, one.
Unsecure Conference - To cancel the secure
mode, press: pound seven one.

*71

#71

Chairperson

Chairperson

Increase my broadcasting volume - To
increase your volume, press: star, nine.
Decrease my broadcasting volume - To
decrease your volume, press: pound, nine.

*9

#9

Everyone

Everyone

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