Before requesting help – Panasonic KX-TCD545E User Manual

Page 120

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120

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should
unplug it from the telephone outlet and connect a known working telephone in its place.
If the known working telephone still has problems, then please contact the customer
service department of your Network provider.
If it operates correctly, then the problem is likely to be a fault in your apparatus.
In this case, contact your supplier for advice. Your Network provider may charge you if
they attend a service call that is not due to an apparatus supplied by them.
Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor
(Base Unit).

Problem

Possible cause

Solution

Page

The unit does not work.

Batteries not installed

properly.

AC adaptor of base unit

not connected properly.

Re-install batteries

properly.

Disconnect and then

connect AC adaptor.

p.15

Display is blank.

Cordless handset not

turned on.

Turn on power.

p.18

Cordless handset will not

turn on.

Batteries not inserted.

Batteries not charged.

Insert the 2 rechargeable

batteries supplied.

Place cordless handset

on charger and connect

AC adaptor to charger

and AC outlet (full charge

period 7 hrs).

p.15

Battery charge icon not

counting up.

Dirty charge contact.

Charger not powered up.

Clean charge/battery

contact and retry charge.

Connect AC adaptor to

charger and AC outlet.

p.16

p.15

icon flashes.

Cordless handset not

registered to base unit.

Cordless handset out of

range of base unit.

No power into base unit.

Register cordless

handset to base unit.

Move cordless handset

closer to base unit.

Connect AC adaptor to

base unit and AC outlet.

p.89

p.15

Cordless handset busy
tone heard when

is

pressed.

Cordless handset out of

range of base unit.

Another unit in use.

Move cordless handset

closer to base unit.

Wait for the other user to

complete call.

No dial tone.

Telephone line not

connected.

Insert telephone line cord

to network.

Turn power OFF then

ON.

p.15

p.18

545E_E_06.fm Page 120 Monday, September 1, 2003 1:56 PM

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