To transfer a call to a busy extension, Call pickup, Extension group pickup – Panasonic KEY TELEPHONE User Manual

Page 41

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4. Handling Incoming Calls

Key Telephone User Guide

41

a. If On-hook Transfer is enabled for your extension, replace the handset or

press the ON/OFF key.

b. If On-hook Transfer is disabled for your extension, press the PROG key.

Note: On-hook Transfer requires system programming.

1. While on a call, press the HOLD key.

2. Dial the extension number to which the call will be transferred.

3. If your extension does not have Auto Camp-on activated, enter the Camp-on

(Call Waiting) Set code (default = 2). Otherwise proceed to step 4.

4. Complete the call by doing one of the following:

a. If On-hook Transfer is enabled for your extension, replace the handset or

press the ON/OFF key.

b. If On-hook Transfer is disabled for your extension, press the PROG key.

Note: On-hook Transfer requires system programming.

CALL PICKUP

The System allows the following types of Call Pickup:

• Extension Group Pickup

• Extension Direct Pickup

• Trunk Group Pickup

• Trunk Direct Pickup

Extension Group Pickup

Extension Group Pickup allows you to pick up a direct ringing call (within your
extension pickup group or in a different extension pickup group) without having to
dial the number of the ringing extension.

Three types of Extension Group Pickup are available:

Call Pickup-All Calls: you can pick up a direct call ringing anywhere within

your own extension group.

Call Pickup-External Calls: You can pick up only direct external calls

ringing within your own extension group.

To transfer a call to a busy extension

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