Operations, Using an answering machine, Copying – Panasonic 2000 User Manual

Page 67: A b c

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67

Operations

For fax advantage assistance, call 1-800-435-7329.

Using an answering machine

Problem

●

Your greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).

●

The answering machine rings too many times. Set to 1 or
2 rings.

●

The silent detection feature is deactivated. Activate feature
#40 (p. 57).

●

Check if the answering machine is turned on and
connected to the fax machine properly (p. 46).

●

Set the number of rings on the answering machine to 1
or 2.

●

The remote access code on your answering machine is
the same as your fax activation code. Set a different
number for features #12 (p. 55) and #41 (p. 58).

●

You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax
machine with feature #12 (p. 55).

●

The greeting message has a silent pause longer than 4
seconds. Re-record the greeting message.

Cause & Remedy

I cannot receive documents
automatically.

I cannot receive voice
messages.

I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.

The greeting message on the
answering machine is interrupted
halfway and the caller cannot
leave a voice message.

Copying

Problem

●

You cannot make a copy during programming. Make the
copy after programming or stop the programming.

●

The glass or rollers are dirty. Clean them (p. 74).

●

The thermal head is dirty. Clean it (p. 75).

●

Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend
smooth paper such as Hammermill

Jet Print for clearer

printing.

●

You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
Hammermill

Jet Print for clearer printing.

R

R

Cause & Remedy

The unit does not make a copy.

A dirty pattern or a black line
appears on the copied
document.

The copied image is distorted.

The printing quality is poor.

The printing is faint.

A B C

Original

Copy

(continued)

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