Precor EFX 5.21i - Manual (Page 38)

Owner’s Manual: Advanced Programming and Troubleshooting 36
Viewing the Error Log
The error log appears. Up to ten error codes can be
retrieved.
6. Press any arrow key to view the error codes. Each error
code will be displayed along with the odometer and hour
meter values at the time the error occurred. Refer to
Diagram 11.
Diagram 11: Error log
7. Copy the error code information to paper so you can
provide it to Customer Support if needed. Be sure to copy
it exactly as shown.
8. When you no longer need the information in the error log,
press QUICKSTART while the error log is scrolling across
the display. Maintain light pressure on the key until HOLD
QUICKSTART TO CLEAR ERROR LOG scrolls past.
Prompts appear on the display to let you know when the
error messages have been deleted.
Important: You cannot retrieve the error log once you
have deleted it.
9. When you are ready, press SELECT or RESET to return
to the Precor banner.
Troubleshooting Error Codes
If any error codes appear in the center display, turn the unit
OFF and ON. If the error continues to occur, call an
authorized service person for assistance. Refer to Obtaining
Service.
1: ER33 AT 12,345,678 STRIDES 1,714 HOURS
Most recent error
Error code
The hour meter at the time
the error was detected.
Odometer reading at the
time the error occurred.