Palm T5 User Manual
Page 616
 
Tungsten™ T5 Handheld
594
CHAPTER 28
Common Questions
When I synchronize, nothing happens on Palm Desktop software, and 
my handheld times out.
• Make sure that HotSync Manager is running on your computer.
• Make a copy of the folder containing your information. This folder is named with either your full
username or a shortened version of the name. Uninstall and then reinstall Palm Desktop 
software.
• Turn on your handheld, and go to Applications. Select HotSync
, and then select Local.
I want to change from synchronizing with Palm Desktop software and 
synchronizing with Outlook.
WINDOWS ONLY
During CD installation, you chose a desktop software application to synchronize with your 
handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook 
already contains all of your contacts, appointments, tasks, and notes, you can change your 
synchronization method so that your handheld synchronizes with Outlook instead. You can also 
change from Outlook to Palm Desktop software.
If you choose to synchronize with Outlook, info from Contacts, Calendar, Tasks, and
Memos is synchronized with Outlook. You can also set up the VersaMail
®
application to
synchronize with Outlook. Other info, such as photos and notes, is synchronized with 
Palm Desktop software.
1. Insert the CD into your computer.
2.Select Change your synchronization method.
3.Follow the onscreen instructions for the desktop software you want to use.
NOTE
Before You Begin
[
!
]
You must have completed 
CD installation and 
chosen Palm Desktop 
software as your desktop 
application for 
synchronization in order 
to switch to Outlook. Note 
that you can choose 
Outlook as your 
synchronization software 
for Contacts, Calendar, 
Tasks, and Memos during 
CD installation.