Sharing – Palm T5 User Manual
Page 632
 
Tungsten™ T5 Handheld
610
CHAPTER 28
Common Questions
Sharing
I can’t beam information to another handheld or other device.
Depending on the receiving handheld model, not all information may be sent correctly.
• If you are beaming to another Palm Powered device, confirm that your handheld and the other
handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path 
between the two handhelds is clear of obstacles. Beaming distances to other devices with an IR 
port may be different.
• Move your handheld closer to the receiving device.
• Make sure the receiving device has beam receive enabled.
• Perform a soft reset on both your handheld and the receiving device.
• Avoid beaming in bright sunlight or fluorescent light. These produce infrared noise that can
make beaming go slower or, in some cases, prevent it from working at all.
When someone beams information to my handheld, it doesn‘t receive 
the info.
• If you are receiving info from another Palm Powered device, confirm that your handheld and the
other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that 
the path between the two handhelds is clear of obstacles. Beaming distances to other devices 
with an IR port may be different.
• Move your handheld closer to the sending device.
• Make sure your handheld has beam receive enabled.
• Perform a soft reset on both your handheld and the receiving device.
NOTE