If a power failure occurs, Operations – Panasonic KX-FT34HK User Manual

Page 61

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Using an external telephone answering machine in the EXT.TAM mode

●

Your greeting message on the answering machine is too long.
Shorten the message (up to 10 seconds).

●

The answering machine rings too many times. Set to 1 or 2 rings.

●

The silent detection feature is deactivated. Activate this feature
(p. 53).

●

Check that the answering machine is turned on and connected to
the unit properly (p. 45).

●

Set the number of rings on the answering machine to 1 or 2.

●

The remote access code on your answering machine is the same
as your fax activation code. Set a different number for each code.

●

You did not program your remote access code in your facsimile
correctly. Program the same code that is programmed on the
answering machine (p. 47).

●

The greeting message has a silent pause longer than 4 seconds.
Re-record the greeting message.

●

The code may include “#” which is used for certain features
provided by the telephone company. Change the code on the
answering machine to another number which does not include “#”
(p. 47).

●

Advise the caller not to pause for over 4 seconds while recording
their voice message.

●

Your answering machine ran out of recording tape. Rewind the
tape to record messages.

●

You set the answering machine to only give a greeting message.

●

You paused for over 4 seconds during the conversation. To
resume the conversation, press the

button on the unit.

STOP

Cause & Remedy

Problem

I cannot receive documents
automatically.

I cannot receive voice messages.

I cannot retrieve recorded voice
messages on the answering machine
from a remote location.

The greeting message on your
answering machine is interrupted
halfway and the caller cannot leave
a voice message.

I pressed the remote access code to
access the answering machine
remotely, but the line was
disconnected.

Callers complain that their voice
message is interrupted halfway and
they cannot leave a message.

Callers complain that they cannot
send a document.

When I answer a call with the
extension telephone, the facsimile
switches to the fax mode and
I cannot talk with the other party.

If a power failure occurs

●

The unit will not function.

●

The memory contents will not be erased.

●

When you set delayed transmission and the programmed start time has passed during a power failure, the
transmission will be attempted after power is restored.

Operations

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